Even though we still use the term VAS on a daily basis, the name VAS can be quite distant for many people. So, what exactly is VAS service, and why is it so close to us yet we are unaware of it? So, let Indochinapost explain everything about VAS in the article that follows.
Contents
1. What exactly is VAS?
VAS (Value Added Service) is a general term for Value Added Services. This term is commonly used in many fields, including telecommunications, mobile, logistics, and so on. In addition to the basic features of the product or service you provide, VAS is the added value that makes your product more valuable and distinguishable from the competition. Creating good and valuable VAS means you’ve contributed to your company’s and country’s competitiveness in comparison to other companies and countries.
For example, if both companies offer the same high-quality product, you can absolutely add value to provide more benefits to your customers and make them feel satisfied. When it comes to using your products or services, you’ve become more relaxed.
In a market where competition is as fierce as it is today, providing more and more value to customers increases your market influence. Aside from loyalty, the rate of re-use of products or services by customers has also increased.
For example, if you sell clothing, you can provide additional value to your customers by offering discount vouchers for future purchases and sending birthday cards to VIP customers and organizations. give away or win valuable products in a lottery… These additional services are all referred to as VAS.
2. Vietnam’s VAS
VAS services are currently flourishing in many parts of the world, including Vietnam. According to telecommunications experts, value-added services account for nearly half of net revenue. This demonstrates the significance of this type of product; operators cannot function without VAS.
Forget traditional sales, which only provide products and seek new customers. Companies that know how to use VAS wisely will not only improve their reputation and trust but will also see a significant increase in product reuse. “Your devoted customer” is another way to put it.
3. Management and operation of VAS in Vietnam.
To effectively manage and operate VAS, you must rely on a network of associates to help you create, update, and verify the actual revenue that VAS generates.
In order to satisfy and satisfy customers who use their services, an effective VAS employee must first understand their needs. Customers will easily feel cheated if the VAS service you provide is not truly valuable and necessary. The line between a quality VAS and a virtual VAS can be very thin, so you must put yourself in the shoes of the customer to understand what they require and desire.
4. VAS in Logistics – Indochinapost logistics services
VAS (Additional Logistic Services) is a similar term in logistics. These are added benefits for customers who use your company’s logistics services.
The number of additional services that traditional and modern logistics service providers can provide to their customers distinguishes them.
In addition to basic logistics services such as STOCK / STORAGE, PORT SERVICE, TRANSFER PROJECTS, and so on, Indochinapost offers the following additional services (VAS) to you:
- Dry bulk goods.
- Store goods, pack.
- Cargo handling services from ships
- Customs clearance/customs: Clearance for bulk cargoes, cargoes/containers
- Fully prepare customs declarations and procedures
- Consultation on transactions with customs authorities
- Solve any problems related to customs or other arising issues
- Counting/weighing at the weighbridge.
We understand that customer satisfaction is the key to your success! Please contact Indochinapost today to experience the most effective, professional, and economical overall solutions of Logistics we bring !!
