The last link in the supply chain is delivery or capillary transport. It entails putting the product at the endpoint, bringing it closer to the points of consumption (hyper, super, shops, etc.). Capillarity implies that, on occasion, points of sale that are open on weekends and holidays, such as kiosks, service stations, or railway stations, are used so that certain companies can deposit their shipments and customers can come to pick up their orders at any time.
In today’s context, with a population with greater needs or aging, and shopping centers located at greater distances from cities, door-to-door transportation can save customers numerous formalities as well as time, which is becoming increasingly valuable.
Indeed, many experts emphasize the importance of capillary action in expanding a business and increasing sales. It implies that the company’s operations are no longer limited to a single region, but are expanding in terms of territory and customer segmentation.
Just as we discussed seasonal logistics, Indochinapost always considers storage and distribution trends in order to provide the best deliveries.
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Capillarity’s Benefits
Delivery as soon as possible with the shortest possible transit time.
Cost savings are realized throughout the logistics chain.
Freedom of shipments and collections via a vast network of points that is highly flexible and capable of reaching more remote geographical areas.
Increased local trade
Many companies are considering prohibiting their employees from receiving personal packages in some countries. Initiatives that make it possible to use high capillarity networks, endow them with more volume, and offer more freedom to the user, in this sense, expand the possibilities for local commerce.