Indochinapost – How to be flexible according to client’s needs

There are so many supply chain management options that it can be difficult to keep track of them all. Particularly given that each client has a unique set of standards and expectations. So there is no perfect business model in logistics, only great adaptation to the needs of the client: Speed, safety, communication, and technology are all important considerations. As a result, Indochinapost was born.

How to increase flexibility as a company?

The short answer is to implement solutions that are based on cutting-edge technology. These can assist businesses in delivering on time while keeping costs stable despite demand pressures. When a company employs dedicated innovative platforms or software, it significantly improves the customer experience, which is critical in building brand loyalty.

The best way to implement these solutions is to find the perfect platform that provides the best experience for customers while also providing the best comfort for service providers, which means efficient time management, easy implementation, user-friendliness, access to innovative tools, maps, and easy communication. A TMS can provide these key benefits to any company, but a 4.0 Platform can also keep the entire community connected at the same time.

This means that customers have constant access to their freights, can easily see the location of the vehicle, can communicate through the platform, exchange documents, issue invoices, search for new partners, receive personalized offers, and have access to contractor history, all in one place. Platformation is the use of a single smart tool that integrates everything a transport company, shipper, or forwarder may require. There is no need for additional communication or other tools because the freight exchange keeps you connected to the entire community. This is known as platformation.

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